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Product & Insights
Product updates, eCommerce playbooks, and AI deep dives from the ChatOrAI team.
Product
Apr 10, 2026Introducing AI Brand Scan — auto-configure your account from your website
New onboarding feature: paste your website URL and our AI reads your brand, products, tone, and channels in seconds. No manual setup needed.
3 minRead more
Guide
Apr 5, 2026How to convert WhatsApp inquiries into sales: a playbook for eCommerce
The average eCommerce store loses 60% of WhatsApp leads due to slow response times. Here's the framework our top clients use to close more deals.
7 minRead more
AI
Mar 28, 2026Why multilingual NLP needs a different approach than English-only
Dialectal variations, code-switching, and commerce-specific vocabulary make multilingual intent detection uniquely challenging. We explain our approach.
5 minRead more
Guide
Mar 20, 2026Lead scoring for eCommerce: how to rank 500 conversations by purchase likelihood
A deep dive into the signals that predict purchase intent — and how ChatOrAI's 0-100 scoring engine works across real commerce data.
6 minRead more
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